GLASSIA Qi2 Power Bank FAQ

GLASSIA is ZENS's power bank series, combining a glass panel, metal frame, 5000mAh everyday charging capacity, Qi2 15W magnetic wireless charging, and USB-C PD 20W wired output.

Yes, you can charge via USB-C cable. For magnetic wireless charging, you'll need a compatible phone, a magnetic case, a magnetic ring, or Qi / Qi2 support. Actual charging performance depends on the device, cable, and usage environment.

Models that support compatible magnetic wireless charging can use magnetic wireless charging; other models can use wired charging via the port. Actual charging performance depends on the device, cable, and usage environment.

Qi2 is a magnetic wireless charging method that requires a compatible phone or accessory; USB-C PD 20W is wired output. Actual usage depends on the device's port, cable, and usage environment.

Charging performance can be affected by the device, cable, phone case thickness, temperature, and usage conditions. We recommend confirming that your device and accessories are compatible, and avoiding high-temperature environments or heavy phone use while charging.

Free shipping on orders over HK$500. Actual delivery arrangements are confirmed at checkout and in your order notification.

Products come with a 2-year warranty; actual coverage is subject to the warranty policy.

This policy does not affect the rights you are entitled to under applicable law. Except as otherwise provided by applicable law, return and exchange requests must meet the conditions of our return and exchange policy.

No additional sales tax is charged in Hong Kong / Macau; the listed price is the amount payable. Any discounts (if applicable) will be confirmed at checkout.